Frequently Asked Questions






Some questions people might ask us:

How do I access the discounts?

Once you've signed up to theathleteplace Parent Hub you will automatically get an email containing your login details from info@myezrewards.com.

Do I get Parent Hub access straight away?

YES! As soon as payment has gone through just follow the necessary steps and set up your account for immediate access!

How do I know you're legit?

As a former international athlete and their parent with 20+ years combined athletics experience, we are confident we can give you what you need. Not to mention the backing of numerous NGBs and organisations. 

Can I upgrade my membership plan?

Yes, of course! You can upgrade your plan at any time you want to access even more exclusive benefits.  

What if I don't enjoy the Parent Hub?

We know you will LOVE the Parent Hub, however, if for whatever reason decide it's not for you, we offer a 30 day money-back guarantee. No questions asked. 

What happens if I cancel my membership?

In the event you cancel your membership (please don't!) you will no longer have access to the member's area or any of its benefits.

Have you got any questions for us?

Thanks for getting in touch, we will get back to you shortly! 😊